Last Updated: September 29, 2026

This Payment Policy explains the payment methods, payment processing, security, refunds, and other payment-related terms applicable to purchases made through iearth (iearthstore.com).

iEarth is operated by Indianearth Enterprises, based in India.

Website: https://iearthstore.com
Company: Indianearth Enterprises
Email: Admin@iearthstore.com

1. Accepted Payment Methods

iEarth may accept various payment methods made available at checkout, which may include:

• Credit cards

• Debit cards

• PayPal or other supported digital payment services

• Other electronic payment methods made available through our payment providers

The payment methods available to you may vary depending on your location, device, order, and the payment services available at the time of checkout.

2. Currency

Prices and available payment currencies may be displayed at checkout based on the customer's location and the payment services supported by iEarth.

Where a payment is processed in a currency different from the currency of your bank account or card, your bank or payment provider may apply currency-conversion rates or additional fees.

Any such fees imposed by your bank, card issuer, or payment provider are generally the customer's responsibility.

3. When Payment Is Charged

Payment is generally required when an order is placed.

Your payment may be authorized or charged by the applicable payment processor when you submit your order.

An order is not considered confirmed until the payment has been successfully authorized or received.

4. Payment Authorization

When you place an order, your payment provider may perform an authorization or verification check.

Your payment may be declined for reasons including:

• Incorrect payment information

• Insufficient funds or available credit

• Expired payment method

• Bank or card restrictions

• Fraud-prevention checks

• Payment-provider technical issues

• Other reasons determined by your financial institution or payment provider

If payment cannot be successfully authorized, we may be unable to complete the order.

5. Payment Information and Security

Payments may be processed through third-party payment processors.

For security purposes, iearth generally does not store complete credit or debit card numbers on its own servers.

Payment information is processed by the applicable payment provider according to its security practices and privacy policy.

We use reasonable measures to help protect information associated with transactions. However, no online payment or transmission system can be guaranteed to be completely secure.

6. Order Confirmation

After successfully placing an order, you may receive an order confirmation by email.

An order confirmation indicates that we have received your order. It does not necessarily mean that the order has been shipped.

If payment is unsuccessful or an order cannot be fulfilled for another valid reason, we may contact you regarding the order.

7. Pricing and Taxes

Product prices displayed on iearth may be subject to applicable taxes, duties, or other charges depending on the customer's location and the circumstances of the transaction.

For international orders, customers may be responsible for customs duties, import taxes, VAT/GST, brokerage fees, or other charges imposed by the destination country or local authorities, unless otherwise stated at checkout.

Please refer to our Shipping Policy for additional information regarding international shipments and customs charges.

8. Payment Discrepancies

If you believe that you have been charged incorrectly, please contact us as soon as possible at:

Admin@iearthstore.com

Please provide your order number and relevant payment information, without sending complete credit or debit card numbers.

We will review the transaction and work with the applicable payment provider where necessary.

9. Failed or Declined Payments

If a payment fails or is declined, you may be given the opportunity to retry the payment using the same or another supported payment method.

If payment cannot be successfully completed within a reasonable period, iEarth may cancel the order.

If an order is cancelled because payment was not successfully completed, no product will be shipped unless and until a valid payment has been received.

10. Duplicate Charges

If you believe you have been charged more than once for the same order, please contact us at Admin@iearthstore.com.

We will review the transaction records and, where a duplicate charge has been confirmed, work with the applicable payment provider to resolve the issue.

11. Fraud Prevention and Transaction Verification

To protect customers and iEarth from fraudulent transactions, we may use reasonable security and fraud-prevention measures.

We may, where appropriate:

• Verify order or payment information.

• Request additional information to confirm an order.

• Hold an order temporarily for verification.

• Cancel an order if payment or transaction information cannot be reasonably verified.

• Cancel or restrict transactions that appear to involve fraud, unauthorized activity, or other prohibited conduct.

If an order is cancelled after payment has been received, an applicable refund will generally be issued to the original payment method, subject to the circumstances and applicable law.

12. Refunds

Approved refunds are generally issued to the original payment method used for the purchase.

Refund eligibility is determined according to our Return, Refund & Exchange Policy, applicable law, and the circumstances of the order.

Once we initiate a refund, the time required for the funds to appear in your account may depend on your bank, card issuer, payment provider, or other financial institution.

iEarth does not control the processing time of third-party financial institutions.

13. Cancellations

Customers who wish to cancel an order should contact us as soon as possible at Admin@iearthstore.com.

We will attempt to accommodate cancellation requests received before an order has been processed or shipped.

Once an order has been processed or dispatched, cancellation may no longer be possible and the customer may need to follow the applicable return procedure.

Any refund resulting from an approved cancellation will generally be issued to the original payment method.

Nothing in this section limits any cancellation rights that may apply under applicable law.

14. Chargebacks and Payment Disputes

If you believe there is an issue with a payment or order, we encourage you to contact us first at Admin@iearthstore.com so that we can investigate and attempt to resolve the issue.

Customers retain any rights they may have to dispute a transaction through their card issuer, bank, or payment provider.

We may provide relevant order, shipping, tracking, and transaction information to a payment provider or financial institution when responding to a legitimate payment dispute or chargeback.

15. Third-Party Payment Providers

When you use a third-party payment service, your payment may be subject to that provider's terms and privacy policy.

iEarth is not responsible for the policies, systems, security practices, or processing decisions of third-party payment providers.

We recommend reviewing the applicable payment provider's terms before completing a transaction.

16. International Payments

iearth is based in India and sells products to customers in the United States, United Kingdom, and Canada.

International transactions may involve currency conversion, cross-border payment processing, and additional fees imposed by banks, card issuers, payment providers, customs authorities, or other third parties.

Any such third-party fees that are not included in the order total are generally the responsibility of the customer.

17. Changes to This Payment Policy

We may update this Payment Policy from time to time to reflect changes in our payment methods, payment providers, business practices, or applicable legal requirements.

Any changes will be posted on this page with an updated “Last Updated” date.

18. Contact Us

If you have questions regarding payments, charges, refunds, or payment-related issues, please contact us:

Indianearth Enterprises
Shop No. 4, Sharma Market,
Tejli Road, Near Radhaswami Satsang Bhawan,
Yamunanagar, Haryana, India 135003

Email: Admin@iearthstore.com
Website: https://iearthstore.com

We will make reasonable efforts to investigate and resolve payment-related questions and concerns.