Terms of Use

Last Updated: September 30, 2026

Welcome to iearth. These Terms of Use govern your access to and use of https://iearthstore.com, including browsing the website, creating an account, purchasing products, and using other services provided through the website.

The website is operated by:

Indianearth Enterprises
Shop No. 4, Sharma Market,
Tejli Road, Near Radhaswami Satsang Bhawan,
Yamunanagar, Haryana, India 135003

Email: Admin@iearthstore.com
Website: https://iearthstore.com

By accessing or using our website, you agree to these Terms of Use and the policies referenced in them. If you do not agree with these terms, please do not use the website.

1. About iearth

iEarth is an online ecommerce platform operated by Indianearth Enterprises.

We offer products across multiple categories, which may include beauty, skincare, hair care, health and wellness, herbal products, household products, kitchen products, jewellery, bangles, traditional products, and other lifestyle products.

Products may be sourced from third-party manufacturers, suppliers, or established brands.

2. Eligibility to Use the Website

You may use iEarth only if you are legally capable of entering into a binding agreement under the laws applicable to you.

If you are under the applicable age of majority, you should use the website only with the involvement and permission of a parent or legal guardian where required by law.

You are responsible for ensuring that your use of the website complies with the laws applicable to you.

3. Acceptance of These Terms

By accessing, browsing, registering on, or purchasing from iEarth, you acknowledge that you have read and understood these Terms of Use.

These Terms should be read together with our other website policies, including:

• Privacy Policy

• Shipping Policy

• Payment Policy

• Return, Refund & Exchange Policy

• Any other policies or notices displayed on the website

These policies form part of the terms governing your use of the website to the extent applicable.

4. Changes to These Terms

We may update or modify these Terms of Use from time to time.

Changes may be made to reflect:

• Changes to our business

• Changes to website functionality

• Changes to products or services

• Changes to payment or shipping arrangements

• Changes in applicable laws or regulations

• Security or operational requirements

The updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after changes are posted may constitute acceptance of the updated terms to the extent permitted by applicable law.

5. Website Use

You agree to use the website only for lawful purposes.

You must not use iEarth to:

• Violate any applicable law or regulation.

• Commit or facilitate fraud.

• Attempt to gain unauthorized access to the website or its systems.

• Interfere with website security or functionality.

• Introduce viruses, malware, malicious code, or harmful software.

• Attempt to disrupt website operations.

• Scrape, copy, harvest, or systematically collect website information without authorization.

• Impersonate another person or business.

• Use another person's account or payment information without authorization.

• Submit false, misleading, fraudulent, or abusive information.

• Attempt to manipulate prices, promotions, reviews, orders, refunds, or other website processes.

• Use the website for unauthorized commercial purposes.

We reserve the right to restrict or terminate access where we reasonably believe that these Terms or applicable laws have been violated.

6. Product Information

We make reasonable efforts to provide accurate product information, including:

• Product names

• Descriptions

• Images

• Specifications

• Sizes

• Quantities

• Colors

• Ingredients or materials, where applicable

• Packaging information

However, product appearance, packaging, labeling, colors, measurements, and other characteristics may vary.

Images displayed on the website may also vary slightly from the actual product because of photography, lighting, screen settings, manufacturing changes, or packaging updates.

Where there is an important difference between the product information and the item received, please contact us so that we can review the matter.

7. Product Availability

Product availability may change without notice.

A product displayed on the website may become unavailable before an order is processed.

If a product becomes unavailable after an order has been placed, we may contact you regarding available options, which may include cancellation and refund where appropriate.

We do not guarantee that every product displayed on the website will remain available at all times.

8. Product Use and Safety

Customers are responsible for reading and following applicable product labels, instructions, warnings, directions, and safety information before using a product.

Certain products may have specific age, health, safety, storage, or usage requirements.

Information provided on iEarth is not intended to replace professional medical, healthcare, legal, financial, or other professional advice.

Unless expressly stated otherwise, products sold through iEarth should not be considered a substitute for professional medical diagnosis or treatment.

If you have questions about whether a product is suitable for you, consult an appropriately qualified professional before using it.

9. Health, Herbal, Beauty, and Personal-Care Products

Some products sold through iEarth may be health, herbal, beauty, skincare, hair-care, personal-care, or wellness products.

Descriptions of these products are intended to provide general product information and should not be interpreted as medical advice or as a guarantee of a particular health outcome.

Customers should carefully review product labels, ingredients, warnings, directions, and other information before use.

If you experience an unexpected reaction or have concerns regarding a product, discontinue use where appropriate and seek professional advice.

10. Prices

We make reasonable efforts to display accurate prices on the website.

Prices may change from time to time without prior notice.

The price applicable to an order is generally the price displayed at the time the order is submitted, subject to correction of obvious pricing errors and applicable law.

Prices may not include customs duties, import taxes, brokerage fees, or other charges imposed by the customer's destination country unless specifically stated.

11. Pricing Errors

Although we make reasonable efforts to maintain accurate pricing, errors may occasionally occur.

If a product has been listed with an obvious pricing error, we may contact you before fulfilling the order.

Where permitted by applicable law, we may cancel an order affected by a clear pricing error and provide an appropriate refund for any payment already received.

12. Orders

When you place an order through iEarth, you are making a request to purchase the selected products under the applicable terms.

An order confirmation means that we have received your order. It does not necessarily mean that the order has been accepted or shipped.

We may decline or cancel an order in circumstances including:

• Product unavailability

• Payment failure

• Suspected fraud

• Incorrect pricing

• Shipping restrictions

• Incorrect or incomplete customer information

• Duplicate or unusually large orders requiring verification

• Violation of these Terms

• Legal or regulatory requirements

• Other legitimate business or operational reasons

If an order is cancelled after payment has been received, an applicable refund will generally be issued to the original payment method.

13. Order Quantity Restrictions

We may limit quantities of particular products that may be purchased by one customer, household, account, address, or order.

This may apply where necessary because of:

• Product availability

• Inventory limitations

• Promotional restrictions

• Suspected resale activity

• Fraud prevention

• Unusually large orders

We may cancel or modify orders that exceed applicable quantity limits, subject to applicable law.

14. Payment

Payments are processed using payment methods made available at checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Payment may be subject to authorization and fraud-prevention checks.

For more information, please refer to our Payment Policy.

15. Shipping and Delivery

Orders are generally shipped from India.

Our standard order-processing timeframe is generally 1–3 business days, followed by an estimated delivery period of 7–15 business days after dispatch.

These are estimates and are not guaranteed delivery dates.

Delivery may be affected by customs, weather, carrier disruptions, public holidays, transportation issues, incorrect addresses, or other circumstances outside our reasonable control.

For complete information, please refer to our Shipping Policy.

16. International Orders

iearth currently serves customers in the:

• United States

• United Kingdom

• Canada

International shipments may be subject to customs duties, import taxes, VAT/GST, brokerage charges, or other destination-country fees.

Unless otherwise stated at checkout, these charges are generally the responsibility of the customer.

Customers are responsible for providing accurate information and complying with applicable import requirements in their destination country.

17. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our Return, Refund & Exchange Policy.

That policy explains:

• Return eligibility

• Non-returnable products

• Damaged or defective products

• Incorrect products

• Return shipping

• Refunds

• Replacements

• Exchanges

• Cancellation procedures

Nothing in these Terms limits mandatory consumer rights available under applicable law.

18. Cancellations

If you want to cancel an order, contact us as soon as possible at Admin@iearthstore.com.

We will try to accommodate cancellation requests before an order has been processed or shipped.

Once an order has been processed or dispatched, cancellation may no longer be possible and the applicable return procedure may apply.

Any cancellation rights required by applicable law remain unaffected.

19. Customer Accounts

If you create an account on iEarth, you are responsible for:

• Providing accurate information.

• Keeping your login credentials confidential.

• Maintaining the security of your account.

• Not allowing unauthorized persons to use your account.

• Informing us if you suspect unauthorized access.

You are responsible for activity carried out through your account to the extent permitted by applicable law.

We may suspend or terminate an account where reasonably necessary for security, fraud prevention, legal compliance, or violation of these Terms.

20. Customer Reviews and User Content

If iearth allows customers to submit reviews, photographs, comments, feedback, or other content, you are responsible for the content you submit.

You must not submit content that:

• Is false or deliberately misleading.

• Is unlawful.

• Is defamatory or threatening.

• Contains hate speech or abusive material.

• Violates another person's privacy.

• Infringes intellectual-property rights.

• Contains malicious software.

• Contains unauthorized advertising or promotional material.

• Impersonates another person.

• Contains confidential information belonging to another person or business.

By submitting content, you grant iEarth a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that content for purposes related to operating, promoting, or improving our website and business, to the extent permitted by law.

You retain ownership of your content.

We may remove or decline to publish content that violates these Terms or applicable law.

21. Intellectual Property

The website and its contents may include:

• Logos

• Brand names

• Product photographs

• Graphics

• Text

• Product descriptions

• Website design

• Layout

• Icons

• Videos

• Software

• Other materials

These materials may be owned by Indianearth Enterprises, our suppliers, brands, licensors, or other rights holders.

You may access and use website content for personal, non-commercial shopping purposes.

You may not reproduce, modify, distribute, sell, publicly display, commercially exploit, or create derivative works from our website content without appropriate authorization, except where permitted by law.

Third-party trademarks and brand names remain the property of their respective owners.

22. Third-Party Links and Services

The website may contain links to third-party websites, payment services, shipping services, social-media platforms, or other external services.

These third-party services operate independently and may have their own terms and privacy policies.

iEarth is not responsible for the content, availability, security, or privacy practices of third-party websites or services.

23. Website Availability

We aim to keep iEarth available and functioning properly, but we do not guarantee that the website will always be:

• Available

• Error-free

• Uninterrupted

• Secure

• Free from viruses or other harmful components

The website may occasionally be unavailable because of maintenance, upgrades, technical problems, security measures, or circumstances outside our control.

24. Errors and Corrections

The website may occasionally contain typographical errors, inaccurate information, omissions, or outdated information.

We reserve the right to correct errors and update information when identified.

This may include information concerning:

• Products

• Prices

• Availability

• Specifications

• Promotions

• Shipping information

• Other website content

Where a correction materially affects an existing order, we will handle the matter in accordance with applicable law.

25. Promotions and Discounts

From time to time, iEarth may offer promotional discounts, coupons, sales, or other offers.

Promotions may be subject to additional terms, including:

• Expiration dates

• Product exclusions

• Quantity limits

• Minimum purchase requirements

• One-time-use restrictions

• Customer or account restrictions

Unless otherwise stated, promotions cannot be combined with other offers.

We reserve the right to correct errors or discontinue a promotion where permitted by applicable law.

26. Prohibited Commercial Use

Unless expressly authorized by iEarth, you may not use our website or its content for:

• Reselling website content

• Systematic product-data collection

• Commercial scraping

• Automated extraction of product information

• Unauthorized advertising

• Creating competing databases

• Misrepresenting an affiliation with iEarth

27. Privacy

Your use of the website is also subject to our Privacy Policy.

The Privacy Policy explains how we collect, use, disclose, retain, and protect personal information.

By using the website, you acknowledge that you have reviewed our Privacy Policy.

28. Limitation of Liability

To the maximum extent permitted by applicable law, iEarth and Indianearth Enterprises will not be responsible for losses arising from matters outside our reasonable control, including:

• Carrier delays

• Customs delays

• Internet or telecommunications failures

• Natural disasters

• Government actions

• Labor disruptions

• Third-party service failures

• Unauthorized access caused by circumstances outside our reasonable control

• Events that could not reasonably have been prevented

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

29. No Waiver of Consumer Rights

Nothing in these Terms is intended to remove, restrict, or waive any mandatory consumer rights or legal protections that apply to you under the laws of your country, state, province, territory, or other applicable jurisdiction.

Where applicable law provides you with rights that are more favorable than these Terms, those rights will continue to apply.

30. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the website, violation of these Terms, infringement of another person's rights, or misuse of our services.

This provision does not apply to the extent that such responsibility cannot legally be imposed on you.

31. Termination or Restriction of Access

We may suspend or restrict access to the website or an account where reasonably necessary to:

• Protect website security

• Prevent fraud or abuse

• Investigate suspected violations

• Comply with legal requirements

• Protect customers or third parties

• Enforce these Terms

Termination or restriction does not affect rights or obligations that accrued before termination.

32. Governing Law

These Terms are operated by Indianearth Enterprises, a business based in India.

To the extent permitted by applicable law, matters relating to these Terms and your use of the website may be subject to the laws applicable to Indianearth Enterprises.

However, nothing in these Terms is intended to deprive consumers in the United States, United Kingdom, Canada, or elsewhere of mandatory consumer protections or legal rights that apply to their transactions.

33. Dispute Resolution

If you have a concern regarding an order, payment, product, delivery, or use of the website, we encourage you to contact us first so that we can attempt to resolve the matter directly.

Please contact:

Admin@iearthstore.com

Where a dispute cannot be resolved directly, any available legal remedies or dispute-resolution procedures will be determined by applicable law.

Nothing in this section prevents a consumer from exercising mandatory rights available under applicable law.

34. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally permitted.

The remaining provisions will continue to apply.

35. Entire Agreement

These Terms, together with the policies and notices referenced on the website, constitute the applicable terms governing your use of iEarth, subject to any additional terms presented at checkout or for specific products or services.

36. Contact Information

For questions about these Terms of Use, please contact us:

iearth
Operated by Indianearth Enterprises

Address:
Shop No. 4, Sharma Market,
Tejli Road, Near Radhaswami Satsang Bhawan,
Yamunanagar, Haryana, India 135003

Email: Admin@iearthstore.com
Website: https://iearthstore.com

We will make reasonable efforts to respond to questions and concerns regarding these Terms and your use of the website.